FAQ
Most Favorite Question
Here are some common problems and our solutions. If you have better suggestions, you can also contact us through email, WhatsApp, WeChat and other channels. We will respond to your quotation request within 24 hours on weekdays.
🧵 We have a modern hat production line that supports an average daily production capacity of more than 5,000 hats, suitable for large-volume orders and fast delivery needs。
🎨 Yes, we support customers to provide LOGO and style requirements for exclusive hat customization, including gift hats, corporate hats, exhibition hats, etc.
📦 Provide customized sample services to help customers confirm the quality and style before placing a formal order. The sample fee can be deducted based on subsequent orders.
🧵 Our commonly used materials include cotton, polyester, nylon, denim, etc., and we can recommend the best material selection according to the usage scenario.
🎁 We provide customized packaging services, including gift boxes, hang tags, and promotional cards, to assist customers with brand communication and event marketing.
🔍 All hats undergo a strict quality inspection process, with multiple checks from fabrics, stitching, printing to finished products to ensure stable quality before leaving the factory.
⏳ The standard delivery time is 15-25 working days, depending on the complexity and quantity of the customization. If there is an urgent project, expedited processing can be negotiated.
💳 Supports bank transfer, Alipay, PingPong, WeChat Pay, PayPal, etc., and provides formal invoices and contracts to ensure transaction security.
📞 You can contact us via email, WhatsApp, WeChat and other channels. We will respond to your quotation request within 24 hours during working days.